Shipping & Delivery

Last updated: 30 August 2026

Once you’ve placed your order, we’ll get it packed up and on its way to you as soon as possible.

Processing times

Orders are usually processed within 5-7 working days.

During launches, events, sales or particularly busy periods, processing may take a little longer. We’ll always do our best to keep you updated.

Delivery

Orders are sent using the delivery service selected at checkout.

Delivery times are estimates and can vary depending on the courier, destination and circumstances outside of our control.

Once your order has been handed to the delivery provider, delays caused by the courier are outside our control, although we’ll always do our best to help if something goes wrong.

Delivery address

Please make sure your delivery address is correct before completing your order.

If you provide an incorrect or incomplete address and your parcel is returned to us, additional postage may be required to send it again.

Missing or delayed orders

If your order hasn’t arrived within the expected delivery timeframe, please contact us at highlittleshirley@gmail.com with your order number and we’ll look into it.

International orders

If we offer international delivery, additional customs charges, duties or taxes may apply depending on the destination. These charges are the responsibility of the customer unless otherwise stated at checkout.