Privacy Policy

Last updated: 30 August 2026

At Shirley, we respect your privacy. This policy explains what information we collect when you use our website, place an order or contact us, and how we use and protect it.

Information we collect

When you place an order or contact us, we may collect information such as your name, email address, telephone number, billing and delivery address, order details and payment information.

We may also collect basic information about how you use our website, including your IP address, browser type and pages you visit.

How we use your information

  • We use your information to:

  • Process and deliver your orders

  • Take payments and send order confirmations

  • Respond to enquiries

  • Provide customer service

  • Improve our website and products

  • Send marketing communications where you have opted in

  • Prevent fraud and protect our website

  • Meet our legal and accounting obligations

Squarespace and third-party services

Our website is hosted through Squarespace. We may also use third-party services for payment processing, delivery, analytics, email marketing and other services needed to operate our website.

These services may process your personal information on our behalf. We only share information that is reasonably necessary for them to provide their services.

Payments

Payments made through our website may be processed by third-party payment providers. We do not normally have access to or store your full payment card details.

Cookies

Our website may use cookies and similar technologies to make the website function properly, understand how visitors use it and improve your experience.

You can manage or disable cookies through your browser settings. Some website functions may not work correctly if certain cookies are disabled.

How long we keep your information

We only keep your personal information for as long as reasonably necessary for the purposes for which it was collected, including where we are legally required to keep certain records.

Your rights

Depending on the circumstances, UK data protection law gives you rights including the right to:

  • Request access to your personal information

  • Ask us to correct inaccurate information

  • Ask us to delete your information in certain circumstances

  • Restrict certain uses of your information

  • Object to certain processing

  • Withdraw consent where we rely on consent

To exercise your rights or ask a question about your personal information, please contact us.

Contact

Email: highlittleshirley@gmail.com

We may update this policy from time to time. Any changes will be posted on this page.